Where can I purchase One4all
Experience® gift cards?
You can purchase One4all Experience® Gift Cards online at
www.One4all Experience.ie and in participating PostPoints
and Topaz outlets nationwide.
How do I purchase One4all
Experience® Gift Cards online?
Visit our website at
www.One4allExperience.ie, and use the “Buy Now” box on the top left of the homepage to select the type and quantity
of One4all Experience’s (Silver, Gold,
Platinum, Elite) you wish to purchase. You can then go to checkout and simply
complete the details as requested.
I have received a One4all
Experience® Gift Card, what do I do next?
The One4all Experience® Gift Card can be redeemed for selected experiences found
www.one4allexperience.ie. Select your level of experience from the options
found to the left of the homepage (Silver, Gold, Platinum, and Elite) and browse
the One4all Experiences. You may
also select from a series of categories (Adventure, Escape, and Indulge) by
using the buttons on the centre of the page.
nce you have found the ideal One4all Experience for you, follow the booking
instructions found in the ‘more info’ section. Bookings must be made directly
with the experience provided, The Gift Voucher Shop do not make bookings on
behalf of card holders When booking your experience with the experience provider
you will be required to quote your reference number, experience level, and
description of experience.
pon the selected date of your One4all Experience, please ensure that you take
your Gift Card with you. This will
act as your form of payment. One4all
Experiences will not be redeemable should this card not be presented.
When can I redeem my One4all
Experience® Gift Card?
The One4all Experience® Gift Card will be available for use one working day after the date of purchase. Remember to keep note of the date of purchase and the balance on your gift card.
How can I find out if my One4all
Experience® Gift Card has been activated?
You can check your One4all Experience® Gift Card activation by phone or online.
The Balance Information number is Tel: 1890 930077. It is also available online
www.One4all.ie by clicking on the Gift Card Support Area. Please have your gift card number to hand when
enquiring about your gift card balance.
One4all Experience Gift Cards are loaded with predetermined and set
Silver: €50 *
Gold: €75 *
Platinum: €125 *
Elite: €175 *
*Note Fee Applies see Terms and Conditions Clause 5
Can the One4all Experience® Gift
Card be topped up?
No. At this time the One4all Experience® Gift Card is a non reloadable card and
cannot be topped up.
Can the retailer give me cash
back from the One4all Experience® Gift Card?
The retailer cannot provide cash back on the Gift Card. There should be a €0
balance remaining after a single One4all® Experience has been redeemed.
Where are the One4all Experience®
Gift Card Terms and Conditions?
The One4all Experience® Terms & Conditions can be found online at
Will the retailer be able to tell
me if my One4all Experience® Gift Card is still active?
No. Unfortunately a retailer will not be able to view the activation of a One4all
Experience® Gift Card. It is advisable that you know whether your Gift Card is
active by ringing the Balance Information number found on the back of the card.
(Tel: 1890 930077) or view it online at
Do I have to redeem the card for
only one Experience?
Yes, the One4all Gift Card is only redeemable for a single Experience.
What do I do ifmy One4all
Experience® Gift Card is refused?
There may be some reasons why your Gift Card could be refused - there may have
been an issue with the retailers card processing terminal or some flaw or error
on the card To confirm activation of your Gift Card please contact the balance
information line on 1890 930077. If the
card has been activated then please contact our Customer Service team on
01-8708111 to investigate further.
When I check if my card has been
activated online, I am asked for a 16 digit card number and password. Where can
I find these?
When you wish to check the status of your gift card online, you are asked for a 16
digit card number and password. The 16 digit card number is located on the front
of your gift card and your password is the 3 digit number labeled "CVV2" on the
back of the card. The “CVV2” number is located on the underneath of a scratch
panel under the magnetic (black) strip on the right hand side of the card.
Why is there a €2.00 fee when
purchasing a One4all Experience® Gift Card in the Post Office?
The €2.00 fee is a service charge which covers some of the expenses incurred in
providing our wide range of experience providers.
Why is there a €3.49 fee when
purchasing One4all Experience® Gift Cards online?
The €3.49 fee is a service charge which covers the administration costs and cost
of postage and packaging. The fee is charged per order and there is no limit to
the number of cards you can order.
Why is there a fee for re-issuing
a One4all Experience® Gift Card?
The administration charge for the re-issue of an expired gift card is to cover the
administration cost and the costs of postage and packaging.
What are the advantages of
One4all Experience® Gift Card?
The One4all Experience® Gift Card can be redeemed against anything from weekends
away, driving lessons, spa treatments, and more.
The Gift Voucher Shop has taken great care to work with its experience
providers in an effort to provide a range of experiences that are suitable for
many ages, thrill seekers, or just those who are looking to get away.
Where can I spend my One4all
Experience® Gift Card?
One4all Experience® Gift Cards can be spent with many retailers nationwide. You
can see all of the participating retailers listed in our One4all Experience®
directory online at
www.One4all Experience.ie. Please note that the retail listing may change from time to time.
Can I spend my One4all
Experience® Gift Card in Northern Ireland or the UK?
The One4all Experience® Gift Cards are only valid in the Republic of Ireland.
If I order One4all Experience®
Gift Cards online, when can I expect to receive delivery of my order?
Orders placed before 11am Monday to Friday will, subject to credit card clearance,
be dispatched for delivery within 3 working days when sent by standard post.
Next day delivery is available when sent
by courier. Orders placed at the weekend and on public holidays will be handled
on the next working day.
Can I have my One4all Experience®
Gift Card re-issued in the Post Office?
The Post Office do not have the facility to re-issue One4all Experience® Gift
What time is the One4all
Experience® customer service available?
Our customer service team are available from 9am to 6pm Monday to Friday and 9am
to 1.30pm on Saturday.
I’ve lost my One4all Experience®
Gift Card, what is the procedure?
To report a lost or stolen One4all Experience® Gift Card, please call our Customer Service team immediately on 01-8708111. Please note you must have your card number in order for us to do this. A re-issue fee of €5.00 will apply. GVS cannot accept any liability for deductions from your card prior to you notifying GVS that your gift card has been lost or stolen, providing full details of the card, and providing proof of ownership.
My One4all Experience® Gift Card
has been stolen, what can I do?
To report a lost or stolen One4all Experience® Gift Card please call our Customer Service team immediately on 01-8708111. Please note, you must have your gift card number in order for us to do this. A re-issue fee of €5.00 may apply. GVS cannot accept any liability for deductions from your card prior to you notifying GVS with full details.
I have not received my order,
what can I do?
Please contact our customer service team on 01 8708111 to advise us of the delay.
How long is a One4all Experience®
Gift Card valid for?
One4all Experience® Gift Cards Gift Cards issued up to April 30th 2011will expire 12 months from the date of purchase. Please fully spend the balance on your card before its expiry date. All One4all Experience Gift cards issued from May 1st 2011 onwards do not have an expiry date and will remain valid for as long as there is a balance on the One4all Gift Card. All physical cards have a limited time span and will need to be replaced to use the remaining funds on the card after this date. This date is available when you register your card online or is printed as a "valid Thru" date on newer cards. To use your card online you will need to use this date as an expiry date but remember that any funds remaining on the card after this date remain available to you to spend, however you will need to apply for a replacement card to do so. A card fee will be deducted on a monthly basis from funds remaining on cards from the 13th month following the purchase date.
- Is it possible for me to upgrade my One4all
Experience Gift Card?
Should you wish to upgrade or
change your experience category, please contact The Gift Voucher Shop’s customer
service team on 01 870 8111. Existing card balances can be used as part payment. Additional fee’s may be
incurred for postage and administration.
How do I book my One4all Experience?
Experiences are booked
directly with One4all Experience
providers. Descriptions of
Experiences can be found on
www.one4allexperience.ie. All bookings are subject to
To secure bookings with an
Experience Provider, in some cases a credit card number will be requested. Should you fail to attend on your
scheduled Experience Booking date, booking fees/deposits previously agreed will